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Operations Assistant
Date Posted
January 20, 2026
Department
Operations
Location
Remote
Job Type
Full Time
Job Summary
The Operations Assistant owns all admin, coordination, and recurring operational tasks to ensure work is completed on time with zero chasing. This role supports the Sales, Client Success, and Setting teams by taking over lower-leverage work so they can focus on revenue-generating activities.
Your Role
Responsibilities:
Sales
- Onboarding support
- Updating trackers/sheets and leaderboards
- Communicating availability
Client Success
- AI client support
- Creating/fetching/uploading resources (call recordings, affiliate links)
- Billing adjustments
- Creating/editing modules (resources and basics only)
Setting
- Social outbound lead sourcing and uploading
- Email lead sourcing and uploading
- Email campaign setup and creation
- Tracking sheet organization
- Reporting
Hiring
- Replying to applicants who email or ask questions
- Creating hiring posts and publishing
- Reporting
Operations
- Ensuring playbooks are up to date
- Adding new items to playbooks
- Turning meeting notes into action items
- Team calendar and scheduling ops
Ideal Candidate
- You take ownership and do not need managing.
- You are great at prioritizing what matters most.
- You close loops and keep clean handoffs.
- You build simple processes people actually use.
- You communicate proactively and surface issues early.
- You are detail-oriented, especially with payments and contracts.
- You can run structured onboarding and use scorecards to coach performance.
Requirements
- Strong written English
- High attention to detail
- Reliable follow-through
- Comfortable with Notion, Google Drive, and calendars
- Ideal: Experience in the agency/online business industry
- Proactively flags risks and missing info